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Frequently Asked Questions
What services does Mova offer?
Mova provides various services, including on-demand moving and delivery, local and cross-border freight transport, and three additional services set to launch in the near future.
How can I book a moving service with mova?
Accessing our moving service is easy. Just download our mobile app, sign up, and place a request. We'll connect you with a nearby driver and moving team. It's that simple.
What steps does Mova take to guarantee
the safety of my items while in transit?
Our professional movers receive rigorous training to handle your items with care. We use proper packing materials and methods to minimize damage risk. All our vehicles have GPS tracking for real-time monitoring and added security.
How does mova courier work?
Similar to our moving service, Mova Courier is app-based. Download our app, sign up, and connect with local dispatch riders to get your items delivered quickly.
How can I be assured of the safety of my items?
Unlike other services, we're proud to own or partner with our own vehicles and employ drivers who are compensated daily. This allows us to effectively track your items using our technology and trace any responsible parties if issues arise.
Can I track the progress of my move?
Absolutely! Once your request is confirmed, you will have access to real-time tracking through our mobile app or website. This allows you to stay informed about the location and progress of your move.
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